How do I change ticket details?

By creating / logging into your Eventbrite account you change the details of your ticket.  This is especially useful if you sell your ticket and need to change the name and email address of the owner.  It’s also useful if you need to print your ticket and can’t find the original email or you want to upgrade your ticket (i.e add camping).

1)  Go to the Eventbrite website.
2)  Log into or create an account using the email address you used to buy the ticket.
3)  Select My Tickets from the drop down menu below your name.
4)  Click on View Order beside the appropriate event.
5)  Click Edit Details for the ticket you wish to alter and fill in the new details.
6)  Tick the Send email confirmation to new attendee box if you want a new ticket by email.
7)  Click on the green Save button to register the new details.

Can I swap ticket for another type?

Yes, you can upgrade any day ticket to a weekend ticket.

This is a new function but we think we have set it up correctly. If it doesn’t work, please email us at hi@mugstock.org:
1)  Go to the EventBrite website.
2)  Log into or create an account using the email address you used to buy the ticket.
3)  Click on My Tickets.
4)  Click on View Order for the appropriate event.
5)  Click on Transfer for the ticket you wish to upgrade.
6)  Click on Change Ticket.
7)  Select the type of ticket you would like to change to and click Continue.
8)  Check the additional fee and click Continue Transfer.
9)  Re-enter your details and make the additional card payment.
10)  Your new ticket will be sent out to you.

Please note:  There is a £2 fee to change a ticket.