Frequently Asked Questions
My band want to play - what do I do?
Is there space for campervans and caravans?
Book your pitch in advance by clicking here, as pitches are limited and you may have to be turned away if you turn up without having booked.
I'd love to volunteer - how can I get involved?
We love you. Please click here to find out more and sign up
I'm a trader or a charity, can I come and sell things or promote my good cause?
How do I change the name / details on a ticket?
Where's the car park?
In daylight you can also walk. It’s about the same distance: 1 mile whether you choose to walk along the road, or across the moors and through the woods. We know which we would recommend. But please don’t walk by either route after dark. We want MugStock to be a massive party, not a search party!
You can pay when you turn up (£15 for the weekend or £10 for one day), but parking is cheaper if you book in advance. See our information on our getting here page for more info about travel, or click here to buy car parking tickets.
When does MugStock open and close?
On Saturday and Sunday the box office opens at 9am and entertainment will start around 10 or 11am (tbc)
Subject to license, the music will finish at 2am on Friday and Saturday, and 1am on Sunday night.
What sorts of things will there be to eat, drink and buy at MugStock?
Can I bring my dog?
We're a local business - can we support or sponsor part of MugStock?
Can I buy a ticket at the gate?
What is the environmental deposit?
We shouldn’t have to keep anyone’s fiver. There’s really no need 🙂 Click here for full details.
Why are Saturday Tickets proportionately more expensive than Weekend, Friday or Sunday tickets?
Ultimately we want MugStock to be a festival that people come to for the whole weekend so that you become part of this temporary community and get the most out of it. We make our weekend tickets brilliant value in order to encourage this. Taking a long weekend is genuinely the best way to get the most out of MugStock.
How Accessible is MugStock?
Will the park still be open to non-festival visitors?
What happens to lost property?
Something we’ve not thought of?
Send your question to firstname.lastname@example.org
We’ll respond to you directly and if appropriate we’ll list your question here.